Privacy Policy
How we protect your data
Last updated: January 2026
At TruthVault VPN, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our VPN service.
1. Information We Collect
1.1 Account Information
When you create an account, we collect:
- Email address (for account access and communication)
- Payment information (processed securely by PayPal)
- Account preferences
1.2 What We DO NOT Collect
We have a strict no-logs policy. We do NOT collect or store:
- Browsing history or traffic data
- DNS queries
- IP addresses of connections
- Connection timestamps
- Bandwidth usage per session
- Network traffic content
🔒 Zero-Log Guarantee
TruthVault VPN operates with a strict zero-log policy. We cannot share what we do not have. Even if legally compelled, we have no browsing data to provide.
2. How We Use Your Information
The limited information we collect is used to:
- Provide and maintain your VPN service
- Process payments and prevent fraud
- Send important service updates
- Respond to support requests
- Improve our service
3. Payment Processing
All payments are processed by PayPal. We do not store your credit card numbers or financial details on our servers. PayPal's privacy policy governs their handling of your payment information.
4. Data Security
We implement industry-standard security measures:
- 256-bit AES encryption for all VPN connections
- Secure, encrypted databases
- Regular security audits
- Personal certificate infrastructure (you own your keys)
5. Third-Party Services
We use the following third-party services:
- PayPal: Payment processing
- WireGuard®: VPN protocol (open source)
We do not sell, rent, or share your personal information with third parties for marketing purposes.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data
- Opt out of marketing communications
7. Data Retention
We retain your account information for as long as your account is active. Upon account deletion:
- Account data is deleted within 30 days
- Billing records are retained for 7 years (legal requirement)
- No VPN usage data exists to delete (zero-log policy)
8. Children's Privacy
TruthVault VPN is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us.
9. International Data Transfers
Your data may be processed in countries where our servers are located. We ensure appropriate safeguards are in place for international transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the service. Continued use after changes constitutes acceptance.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: support@TruthVault.com
- Contact Form: /contact.php